We are Topshelf Records. We started doing this in 2005 out of a love for music — particularly on the local level. Now, years later, We still strive to work with our bands and to provide them with support in any way that we can; to go beyond just releasing albums. We friggin' love doing this.
Mail us stuff:
1088 Boylston Street #5
Boston, MA 02215
Phone / Fax
539 Bryant Street, Suite 303
San Francisco, CA 94107
www.iodalliance.com | 415.777.IODA
Digital & Physical (Domestic)
114 W 26th St., 11th Fl.
New York, NY 10001
www.carolinedist.com | (212)886.7500
Physical (UK & Europe)
Plastic Head Music Distribution Ltd.
www.plastichead-distribution.com | (0)1491.825029
Generally speaking, we ship most items within a day or two (domestic orders) and three to five days (international orders) of receiving an order (exceptions being if we are waiting on more stock, if you’ve ordered multiple items and one is a pre-order or not in stock or what you’ve ordered is a pre-order).
If you’ve ordered from us and it seems like the price of shipping is way too high, here’s the deal: if you are charged too much for shipping, we’ll refund you the difference, promise. We currently don’t have our webstore set up to tie in the weight of each product so we have to make sure that we cover not only the cost of shipping locally, regionally and within the USA, but internationally as well. We realize it’s pretty annoying and are currently working on making things better — but for now — thanks for your patience and thanks for the support!
ok guys...it's nearing a month since you've supposedly shipped The Saddest Landscape pre-order and the mystery item I bought. I've waited a long time before asking, but now I have to know: what's the deal?? (by JustusMicheal)
Sometimes things get lost or damaged in the mail (this happens a LOT more than you'd think) or, if you're outside the United States, sometimes packages take a really, really long time to clear customs and go out for local delivery. The best way to get an answer from us about an order is to email info [at] topshelfrecords [dot] com and include your order information. We'll look into it and get back to you with an update.
Do y'all ever hire new ppl to work for you if they really love you and really need a job? (by mrearthlink)
We only just recently hired ourselves, haha. Sorry!
Probably not reliably. It also varies by release. Best bet would be Newbury Comics. If your record store doesn't stock our stuff and you'd like them to, PLEASE, LET THEM KNOW THAT! That's the best way to ensure they carry it. Thanks!
Hey i ordered some stuff on cyber Monday or whatever, i remember you saying a little while after that you were still mailing them. Just wanted too see if you were still mailing out cyber monday orders? It's totally fine, but i'm still waiting on mine.
Basically all of those have been mailed out with the exception of orders that had "Mystery" items (we did these last so that Seth and I could give them a little extra Topshelf TLC, ya know?).
Also, I figure I'll use this moment to update everyone on where things are at in general:
? All "Ships" pre-orders have gone out unless they had another pre-order / re-stock within that same order that we were waiting on.
? Toe "The Future Is Now" pre-orders will all be out this week.
? The Saddest Landscape "Redefining Loneliness" pre-orders will begin to go out this week.
? The remaining "Black Friday" / "Cyber Monday" orders will be going out early this week (there's still a small handful).
? All "Mystery items will be going out today and tomorrow.
? Prawn's "You Can Just Leave It All" is now in and shipping.
? We're still waiting on re-stocks of Topshelf logo crewnecks, shirts and longsleeves, but we've emailed anyone who's waiting on them.
? We're still waiting on re-stocks of the Slingshot Dakota "Dark Hearts" shirts but we've emailed anyone who this has affected.
We've never had this many orders in such a condensed period of time before, so please bare with us as we try to get everything out and in your hands as quickly as possible. If you could hold off a couple days before sending the "where's my order?" email, it'd be much appreciated.
Please check the Paypal email address you used to order from us with (AND your SPAM folder ? sometimes things get caught there) before emailing us about an order ? that's where we send shipping notifications / shipment tracking codes / download codes / order confirmations, etc.
We'll be caught up after this week. All existing [domestic] orders will be safely arriving to their respective destinations before the holidays. I'd safely assume that about international orders as well, but sometimes customs can delay things significantly. Thanks for your patience with us!
Good Question. Not all "new", but I'm excited about all of them:
Legs Like Tree Trunks
Muscle & Bone
I Kill Giants
Haha, this question never goes away! Everyone thinks we pressed SIV ? we didn't. We only did it on CD. We'd really like to, but we don't own the rights to it and we'd rather focus our energy and resources on new releases from active bands that deserve our attention. Who knows, maybe down the line.
You guys constantly put out such good stuff. I just wanted to say thanks for introducing me to so much great music.
Thanks and you are most welcome! Check out our samplers, if you haven't yet ? lots of free tunes: http://tpshlf.co/tsr2012 & http://tpshlf.co/tsr2011.
Ya'll have an estimated release window for the TWIABP record? Most anticipated release of next year for me so far.
Late March / early April 2013. Your anticipation is warranted.
We'll post about it if/when we need help! We're not really thinking that far ahead just yet. Thanks!
I ordered multiple things but one is a preorder. Do I have to wait until the preorder is out before I get everything I ordered?
Yes, that is correct.
view all questions or ask one yourself here »
- We are not a booking agency.
- None of our bands want to pay to play, or, sell tickets to play your show.
- Sorry, we no longer except unsolicited demos.
- Do a barrel roll!